Terms & Conditions

Our Terms & Conditions outline the rules and guidelines governing your use of Sereneforge's website and services. By accessing or purchasing from us, you agree to comply with these terms. Please review them carefully to understand your rights and responsibilities as a customer.

Terms & Conditions

Last Updated: June 2026

Welcome to Sereneforge. These Terms & Conditions govern the use of https://sereneforge.com and any purchases made through the website. By accessing the website or placing an order, acceptance of these Terms & Conditions is acknowledged.

1. About Fitventure

Sereneforge is an online retailer offering wellness, recovery, and comfort products designed to support everyday relaxation, muscle recovery, and personal wellness.

Website:

https://sereneforge.com

Customer Support:

support@sereneforge.com

2. Acceptance of Terms

Accessing the website, browsing products, or placing an order constitutes acceptance of these Terms & Conditions and all related policies referenced on the website.

If agreement with any part of these Terms is not provided, use of the website should be discontinued.

3. Eligibility

To place an order through Fitventure:

  • Minimum age must be 18 years or the age of majority in the relevant jurisdiction.

  • Accurate information must be provided during checkout.

  • Orders must be placed for lawful purposes only.

4. Products & Services

Sereneforge offers wellness and recovery products, including but not limited to:

  • Massage Guns

  • Neck Massagers

  • Heating Pads

  • Recovery Bundles

  • Wellness Accessories

Product descriptions, images, specifications, and availability may be updated without prior notice.

Minor variations in color, packaging, or appearance may occur due to manufacturing updates and display settings.

5. Health & Wellness Disclaimer

Products sold by Sereneforge are intended for general wellness, comfort, relaxation, and recovery purposes.

Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Professional medical advice should be sought before using wellness devices when dealing with:

  • Chronic medical conditions

  • Pregnancy

  • Implanted medical devices

  • Injuries

  • Ongoing treatment plans

Information provided on the website is for informational purposes only and should not be considered medical advice.

6. Pricing

All prices displayed on the website are shown in the applicable currency selected by the customer.

Prices may change without notice.

In the event of a pricing error, Fitventure reserves the right to:

  • Correct pricing inaccuracies

  • Cancel affected orders

  • Issue refunds when necessary

7. Payments

Sereneforge accepts secure payment methods, including:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other supported payment methods

Payments are processed through secure third-party payment providers.

Sereneforge does not store complete payment card information.

8. Order Acceptance

Receipt of an order confirmation does not constitute acceptance of an order.

Sereneforge reserves the right to:

  • Refuse orders

  • Cancel orders

  • Limit quantities

  • Request additional verification

Reasons may include:

  • Suspected fraud

  • Payment issues

  • Product availability limitations

  • Incorrect information

9. Shipping

Shipping information is provided in the Shipping Policy available on the website.

Delivery estimates are provided as guidance only and are not guaranteed.

Fitventure is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Force majeure events

  • Incorrect customer information

10. Returns & Refunds

Return and refund eligibility is governed by the Return & Refund Policy published on the website.

Customers should review the Return & Refund Policy before placing an order.

11. Intellectual Property

All content on the website including:

  • Logos

  • Product images

  • Graphics

  • Product descriptions

  • Videos

  • Website design

  • Branding materials

is owned by or licensed to Sereneforge and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

12. Prohibited Use

The website may not be used to:

  • Violate laws or regulations

  • Interfere with website functionality

  • Upload malicious software

  • Access unauthorized areas of the website

  • Conduct fraudulent activity

  • Infringe intellectual property rights

Access may be suspended or terminated for violations.

13. Limitation of Liability

To the fullest extent permitted by law, Sereneforge shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss

  • Service interruptions

Total liability shall not exceed the amount paid for the product giving rise to the claim.

Certain jurisdictions may not allow some limitations, and statutory rights remain unaffected where applicable.

14. Privacy

Collection and use of personal information are governed by the Privacy Policy available on the website.

Use of the website constitutes acknowledgment of the Privacy Policy.

15. International Customers

Customers located outside the United States may be subject to:

  • VAT

  • Customs duties

  • Import taxes

  • Local fees

Responsibility for such charges rests with the customer unless otherwise stated.

16. European Consumer Rights

Customers located within the European Union retain any mandatory rights granted under applicable consumer protection laws.

Nothing contained in these Terms limits statutory rights available under local legislation.

17. Website Availability

While reasonable efforts are made to maintain website availability, uninterrupted access cannot be guaranteed.

Maintenance, technical issues, or external events may temporarily affect availability.

18. Changes to Terms

Sereneforge reserves the right to update these Terms & Conditions at any time.

Revisions become effective upon publication on the website.

Continued use of the website constitutes acceptance of updated Terms.

19. Governing Law

These Terms shall be interpreted in accordance with applicable laws and consumer protection regulations.

Where legally required, local consumer rights and protections shall apply.

20. Contact Information

For questions regarding these Terms & Conditions:

Sereneforge

Website: https://sereneforge.com

Email: support@sereneforge.com

Customer Support Hours:

Monday – Friday

9:00 AM – 5:00 PM

By accessing or using this website, acceptance of these Terms & Conditions is acknowledged.